This section includes information specific to the Spring 2020 TEAN Vietnam program. Please click through and read all of the information below for important details relating to your upcoming semester abroad. But first make sure you’ve read all of Step 6: Get Going, including the information on Insurance, Health & Safety; Packing for your semester; Communication and Finances while Abroad!

Arrival in Vietnam

Arrival in Vietnam

Please follow the instructions below to ensure your arrival is handled smoothly and efficiently. The airport pickup process is usually quite easy however, you should take note of these instructions in case you miss your original flight or your flight is delayed and you arrive independently on a later flight.

Important Note: It is your responsibility to notify TEAN in a timely manner if you experience flight delays and/or itinerary changes. Please call any of the emergency contacts listed in the Contact Information.

Step 1: Once you have arrived at Tan Son Nhat International Airport in Ho Chi Minh City, collect your baggage and pass through customs.

Once you exit customs, if you want to exchange money, you can do so at the bank booth inside the airport (we do not recommend exchanging more than $300) or you can withdraw local currency at the ATMs.

Afterward, please head to the exit (there is only one gate) and follow the below directions. You will see our staff standing with your name sign.

Airport pick-up time: Noon

Step 2: Don’t panic if you do not see the TEAN staff right away. If after 15 minutes of waiting you still have not seen us, please call the TEAN Resident Director, Duc, at 097 6704 885. (+8497 6704 885 from a U.S. number). In case there is no network signal, please sign into the airport’s free WiFi network at the airport and contact Duc on WhatsApp using the same contact number.

TEAN Orientation

TEAN Orientation Schedule

Arrival Day – Saturday, February 8
Today TEAN staff will pick you up from the airport and move you into your accommodation. You will go for lunch and coffee in the area near your housing to get acclimated to your new neighborhood. You will also stop at the local grocery store and convenience store to get any supplies you might need for your first week in Vietnam.

In the evening, you will meet up with your Resident Director for a casual dinner. After dinner, we recommend getting some rest as the next few days will be packed with informative and fun activities.

Orientation Day One – Sunday, February 9
The TEAN Orientation is designed to provide a soft landing into Southeast Asia. Today we will have an Orientation session that includes quick cultural tips, a brief history of Vietnam, safety advice and an overview of the semester schedule.

Following the session, you’ll have lunch as a group and head out for an afternoon of cultural activities, including a visit to the Vietnam History museum and a traditional Vietnamese water puppet show. At the end of the day, we’ll show you how to get from your accommodation to RMIT University and finish with a group dinner near campus.

Orientation Day Two – Monday, February 10
Today you’ll learn to whip up delicious Vietnamese dishes during a hands-on cooking class. Tour a local market to become more familiar with typical Vietnamese ingredients then head to your cooking station to make a tasty Vietnamese meal. Make sure to go hungry – you’ll be eating everything you make! Following the cooking class, you’ll take a tour of Cholon, Vietnam’s largest Chinatown neighborhood and round out the day with a mouth-watering dinner in the area.

Orientation Day Three – Tuesday, February 11
It’s time to get more acquainted with your home away from home! Today you’ll be taken on a whirlwind tour of Ho Chi Minh City visiting famous pagodas and temples, historic museums and much more. Along the way, you’ll visit different street food stalls and try out a variety of popular Vietnamese street food dishes. You’ll have the evening free to explore on your own or get settled into your apartment.

Orientation Day Four – Wednesday, February 12
Today you’ll step back in time and visit the iconic Cu Chi Tunnels to gain a better understanding of their importance during the Vietnam War.

In the evening, you’ll have one final dinner together to kick off the start of the semester.

RMIT University Orientation – Thursday, February 13
Today is your compulsory international student orientation. You’ll meet with RMIT University staff who will also be in your network of support during the semester. They will go over important information relating to finalizing enrollments and courses, academic resources, additional health and safety information including insurance, medical services available to you, etc. You will also join some activities with local RMIT students as part of the RMIT Buddy Program.

Contact Information

TEAN Contact Information

Below are recommendations for how to communicate with TEAN staff members during your program. These notes are also applicable to parents and guardians.

Important Contact Notes for Emergencies

  • Never use email in emergency/urgent situations.
  • (Flight changes and/or delays are considered “urgent” if our staff is scheduled to meet you at 
the airport.)
  • For particularly time sensitive emergencies, please call both our U.S. Urgent After Hours 
Contact number (574.239.6545) and the appropriate TEAN Vietnam contact.
 We are generally available 24 hours per day, 7 days per week, as we have staff in both hemispheres.

Important Contact Notes for Routine Problems during the Semester

  • Once you are in Vietnam, your Resident Director will be your first contact if an issue arises.
  • Email is fine to use, but if you need an answer within 24 – 48 hours, it’s better to call.
If your question/problem is not addressed within 72 hours, your email was most likely not received and a phone call may also be needed.
  • If you have communication issues, please email Brynne Shannon at for assistance.
Contacts for Parents/Guardians

During Orientation:
Urgent messages should be left with either our Urgent After Hours Contact number (574.239.6545) or the cell phone number listed below for the orientation leader, Duc Nguyen at 097 6704 885. (+8497 6704 885 from a U.S. number)

Post-Orientation Contacts:
U.S. Urgent After hours Contact: 1.574.239.6545
Main U.S. Office: 1.312.239.3710