Our team is located all across Asia Pacific and the United States. TEAN headquarters are based in Chicago. Learn more about our team and the amazing people that help make TEAN the experts in the Asia Pacific.

USA Based Staff

Lily Andrules

Associate Regional Director

Lily had her first international experience when she traveled to Reutlingen, Germany in high school on an exchange program. While completing her Bachelor of Arts at Temple University, she studied and interned abroad in London during the fall semester of her junior year. When she returned, she realized that she had grown a huge passion for promoting students to think and live globally, and started to pursue a career in the field of international education. Prior to joining TEAN, she had the opportunity to work in student services and institutional relations.

Pronouns: She/Her/Hers

Q&A

What keeps you busy outside of your work for TEAN?
I’m definitely one of those people who feels like they’re never busy enough. I’m on the board in my alma mater’s alumni association in Chicago (Go Temple Owls!). I also am on the associates board for Streetwise, a non profit in the Chicago area that provides job opportunities and other services for Chicago’s homeless. I also run a food blog with my sister in my spare time.

Your undergraduate degree was in Film and Media Arts, what led your to your current role?
This is a question I get asked a lot. After studying abroad I worked at my college’s study abroad office. I realized that no matter how difficult or challenging work was, I still loved my job with all my heart. As soon as I realized this, I threw myself into international education and study abroad advising as much as I could to get experience…eventually it led me to TEAN!

What is the most rewarding part of your job?
The most rewarding part is when I hear back from students about how incredible their time abroad was or see their photos on the #TEANabroad tag on Instagram. Knowing that they’re having a great experience is very rewarding.

As a passionate foodie, what have been some of the food highlights from your travels?
Korean barbecue is equal parts a flavor and cultural experience. My favorite spot was this little place that was just barely big enough to stand up in that we went to during a TEAN Orientation in Seoul. During a different TEAN Orientation in Shanghai, one of the coolest experiences was when we went to a cooking class and learned to make xiaolongbao (soup dumplings). It really takes a lot of precision when making these, and they definitely didn’t all turn out perfect, but it was very rewarding and delicious to eat what we had made.

What is your favorite travel or study abroad quote and why?
“I haven’t been everywhere but it’s on my list” – Susan Sontag I love this one because for me it’s not just enough to go to a country once. It’s important to really immerse and learn about people different than you. It broadens your opinions and your ways of thinking, and makes you more understanding and sympathetic.

Russ Alexander

Director of Programs and Development

Russ was involved with the first group of US study abroad students to come to Australia in the late 1980s. He studied abroad as a high school student for a year in Tyler, Texas and a semester at Georgetown University in Washington DC. Russ graduated from the University of New South Wales in Sydney, where he also became the Associate Director for Study Abroad. Russ joined the Study Australia team in 2000 and now directs the programs in Asia and is responsible for the educational design elements of our Australian/South Pacific programs. Russ is based in Chicago.

Pronouns: He/Him/His

Q&A

What is your role at TEAN?
I am one of the Directors and co-owners of TEAN. Most of my main responsibilities sit in the development of our programs and the institutional relationships of our partner universities abroad.

What makes the Asia Pacific great for studying, interning and living abroad?
The diversity of the region stands out and for many Americans it still provides an option from the well-trodden study abroad pathways to Europe. This part of the world offers pretty much everything from the incredible natural beauty of New Zealand, the South Pacific and Australia through to the fascinating and welcoming cultures of Southeast Asia to the cutting edge technologies and dynamic cities of China and South Korea.

What is your favorite TEAN event?
My favorite event is our annual TEAN Fun Run that takes place at NAFSA (the largest International Education Conference in the world). The conference attracts around 10,000 attendees and is a blur of meetings, sessions and receptions. We decided 6 years ago that instead of holding another cocktail event like everyone else we would donate that money instead. We invited colleagues to show up to a 1K walk or 5K run through the city and we donate a sum to a different charity annually based on the number of participants. It’s a fun outdoorsy event that gets people out of the conference venue and does make a difference. In 5 years we have donated over $22,000 to charities as diverse as the Christchurch and Nepal Earthquake Appeals, a special Thai school for burmese refugees and an American charity that rehabilitates those affected by drug and alcohol.

What does TEAN’s core value Choose Earth mean to you?
That every single decision we make as individuals has an impact and a consequence. We have a responsibility to leave this place better than we found it. By making simple, informed decisions around our everyday actions, we can improve the lives of people we have never met by reducing global inequalities and fostering social justice and fairness, plus we can protect our planet for future generations by reducing our own environmental footprint.

How would you describe the TEAN Chicago office to someone who hasn’t been there before?
We are located in the Chicago downtown area of River North occupying an entire floor of an old red brick warehouse building. Our offices are open plan, creative spaces with our large wooden beamed ceilings a defining feature. Giant amoeba desks with plants growing from them, Thai day beds, bean bags, cycle desks and and an office dog attempt to create a relaxed, informal work space with a welcoming, youthful vibe. Communal areas like our kitchen and lounges add a family feel but mostly I hope we have a pleasant, friendly environment that fosters information sharing and efficiency through its design.

Kora Alexander

Official Office Dog

Kora joined the team in 2013. She is a graduate (and rescue) of the The Anti-Cruelty Society across the street from the Chicago office. Kora’s main responsibilities include welcoming all office visitors, afternoon naps in the sun and spreading smiles. She also occasionally attends study abroad fairs to help get the word out about TEAN programs. Her favorite part of working from the Chicago office is all the attention, treats and love her TEAN family give her.

Molly Cain

Regional Director

Molly was a Russian major at the University of Texas at Austin.  She worked in lived in Russia and the former republics on and off from 1991-1997.  After settling back in the US she began her career in the world of study abroad by joining AIU London (now Regents University) where she worked for ten years.  In 2011, she expanded her knowledge of western Europe by joining SAI Programs.  She has extensive knowledge about design programs and worked closely with universities developing curriculum integration for their students. She currently resides in Austin, Texas with her family and works on the TEAN campus relations team.

Pronouns: She/Her/Hers

Nancy Clarke

Regional Director

Nancy has been a TEAN Regional Director based in New England since 2006. She has lived abroad in Melbourne, Australia, and London, England and has traveled extensively on all continents with the exception of Antarctica. She has a bachelor’s degree from the University of New Hampshire and a master’s degree from Monash University in Melbourne, Australia.

Pronouns: She/Her/Hers

Q&A

Tell us about your role at TEAN?
I am the Regional Manager responsible for the six New England states. It is a great job as I work with many different colleges and universities. Meeting staff and students who are interested in study abroad is so fulfilling.

How did you first come to work for TEAN?
I was study abroad advisor at University of New Hampshire (UNH) working with TEAN for a number of years. They were one of my favorite providers because of the level of service they gave to staff, students and families. When they were looking for someone to work in institutional relations in New England, I knew that was the right move for me and I haven’t look back since 2006.

What do you think makes TEAN unique?
The level and delivery of service and working one student at a time. Everyone at TEAN strives to go above and beyond, which they do on an everyday basis. Every student is treated as an individual and so most customized requests can be met Also the programming is so rich both culturally and experientially rich. We exceed expectations and students love their TEAN experience.

What have been some of your favorite highlights from your travels?
I loved being a part of the three-day faculty led excursion to the Golden Triangle in Thailand. I learned so much about our academics and on-site program while getting a deeper appreciation of that cohort of students and what students would do well in Thailand. Another fond memory is my first Australia site visit with TEAN as a UNH study abroad advisor. I met such amazing people – participants and TEAN staff. I saw the academic system through another lens (not the MBA student but the study abroad advisor lens) and I knew then TEAN was the real deal. The on-site staff at each location were the most incredibly dedicated group of professionals I had ever met and many of them are still with TEAN today, 14 years later.

You’ve been to every continent except Antarctica, what destination is next on your bucket list?
Last April I went to Northern Vietnam because the TEAN Thailand students told me I would love trekking in Sapa – they were right and it was an amazing experience being high in the mountains staying in local homes. My bucket list is long and dynamic – currently high on the list are: climbing Kilimanjaro, trekking in Nepal, biking in Cambodia and Laos, riding camels in Morocco, visiting Moab and the national parks there, and having tea in London.

Hannah DeMilta

Marketing Manager

Hannah first fell in love with Australia when she studied abroad with The Education Abroad Network at Bond University on the Gold Coast. Two years later, she moved to Sydney to pursue her career in digital marketing, working with both up and coming startups to well-known clients such as Nestle and IBM. After four years she returned back to the US to join TEAN at Chicago HQ. Hannah is a graduate of Otterbein University in Ohio where she majored in Public Relations with a Deaf Culture and Language minor.

Pronouns: She/Her/Hers

Q&A

Where have you traveled in Asia Pacific?
I studied abroad with TEAN on the Gold Coast of Australia when I was a student. It was my first time out of the country and ignited my love for this part of the world. Less than two years later, I graduated and decided to move back to Australia. I spent four years living in Sydney. I’ve had the opportunity to see a lot of Australia and visited New Zealand, Bali, Fiji, Japan, Hong Kong. I have visited our TEAN locations in Seoul, Shanghai and Singapore. Most recently I spent some time in Thailand and Myanmar.

What do you work on at TEAN?
I’m part of the marketing team. I work on a range of projects including help managing our social media accounts to working with TEAN Alum who are part of our Global Ambassador program. We are relatively small team, so we wear many hats – I like the variety and it makes you prioritize what matters most to work smarter.

What are some must-dos for a first time visitor to Sydney?
Many of my Sydney tips tend to revolve around food. Line up at Messina for gelato and try one of their inventive flavor combinations. Wait for a cool day and head to Laksa Malay Chinese Takeaway on Hunter Street. Enjoy weekend brunch in Surry Hills at Devon Cafe or Paramount Coffee Project. Get fish and chips from Fishmongers in Manly for takeaway to sit and have near the beach. Meet friends for a drink on the Rooftop of the Glenmore Hotel in The Rocks for a view of the city. Have an Aussie favorite, chicken schnitzel, at Una’s Restaurant in Darlinghurst. Treat yourself to a special dinner out at Porteno.

What advice do you have for returnees who experience reverse culture shock?
It’s a weird feeling to come home from study abroad and to feel out of place. My biggest advice is to take comfort in knowing you’re not alone, and that it’s not a permanent state. Coming home and feeling uncomfortable is a sign your outlook has changed. It’s a positive thing. For me, realizing that was a catalyst for my move back to Australia. However, I’ve seen it motivate different people in different ways, whether that’s a changed career path to just a new attitude toward the world. Don’t let reverse culture shock slow you down, embrace it and then grow from it.

If you were going to study abroad tomorrow on a TEAN program where would you go?
I would study on our Semester in Shanghai program. When I visited there I loved the neighbourhood that surrounds Fudan University and the TEAN off-campus apartments. Shanghai reminded me of a New York, there was so much to see and experience. I felt like it was a place I could stay for years and still not fully know it, because there would always be more to explore. I like that quality about big cities.

Nick Falzone

Program Manager

Nick is a graduate of Loyola University Chicago with a bachelor’s degree in Psychology. After studying abroad for a year in Rome, Italy and Vienna, Austria, he was eager to continue learning about the world. He was first introduced to TEAN at a local returnee conference in 2013 and has been pursuing his new found love of international education ever since. Nick has traveled to Australia several times with TEAN to help lead orientations, summer programs and visit partner universities. He is grateful for the opportunity to help students experience the incredible benefits of studying abroad.

Pronouns: He/Him/His

Q&A

Where have you traveled in Asia Pacific?
I have traveled to numerous places within Australia multiple times on work trips with TEAN. We have a TEAN employee travel incentive program that encourages our team to spend vacation time in the countries where we work and, outside of Australia, I’ve had the incredible opportunity to visit Thailand and Singapore.

What has been a favorite memory from your travels?
One of the best travel memories was taking part in a guided snorkel tour on the outer shelf of the Great Barrier Reef. The outer edge is like an underwater cliff and has many beautiful kinds of fish and coral. You can do the same tour on our new Australian Orientation Excursion in Cairns, as it’s one of the optional reef day activities available, so I hope all of our students get to share in the kind of experience I had.

What is your favorite travel or study abroad quote and why?
It’s some variation on, “Everything you learned while you were abroad doesn’t stay where you studied. You will always have it with you and must apply it to your life back home.” I heard it during an Lessons From Abroad conference re-entry session and it truly was a turning point in getting over my post-program reverse culture shock.

What is your advice for a student who is on the fence about studying abroad?
Just do it. Parts of it may make you uncomfortable, but our most formative changes require a level of discomfort. Studying abroad is still the most productive and transformative thing I’ve done, but you will only get out of it what you put into it. The challenge is getting past your nerves and allowing yourself to embrace the unknown.

What one song belongs on your ‘study abroad soundtrack’ and why?
If I have to give a shout out to only one; I’ll say Ribs by Lorde (who is from Auckland, New Zealand, by the way). The song is hauntingly nostalgic and contemplative around youth and hanging onto precious memories, particularly from childhood. It’s a nod towards the days of being innocent. Studying abroad is akin to that same sentiment because it is a chance to be innocent, and new again, in your adult life. The experiences you have while studying abroad are invaluable and in the shock of it ending all you want is to get them all back to relive on repeat. The lesson is that you’ll never lose them; like childhood memories, they’ll always be with you.

Kate Hilby

Senior Program Manager

Kate studied abroad with The Education Abroad Network at Deakin University in Melbourne, Australia where her passion for international education and travel was ignited. Her study abroad experience impacted her so much that upon her return stateside, she became a TEAN Student Ambassador at The University of Iowa while completing her degree in Communication Studies. After graduation, she returned to Melbourne for a year where she worked for a university on the Marketing and Student Recruitment team. Kate has since lived in New Zealand for a year, and is currently TEAN’s New Zealand and Fiji Programs Manager and team lead.

Pronouns: She/Her/Hers

Q&A

Tell us a little about what you do at TEAN?
I currently work on our New Zealand and Thailand programs. My role as team lead and Program Manager is to make sure everything on these programs is running smoothly working with our team. It includes everything from making sure students have pre-departure information on time to making sure they submit all of the items they need to study abroad (i.e. transcripts, courses, contracts, arrival details, payments, visa confirmations).

Where did you study abroad?
I studied with TEAN in Melbourne, Australia at Deakin University. It’s a more traditional campus, just outside the city but being able to live in the city and commute gave me the best of both worlds. Honestly, Melbourne has something for everyone – think sporting events, art, music, theatre, comedy, laneway cafes/restaurants/bars, shopping, the list goes on. Melbourne is consistently ranked as one of the world’s most liveable cities, so why wouldn’t you choose to study there? If you’re looking for a Melbourne equivalent in New Zealand, check out Wellington known as the coolest little capital in the world. It’s a smaller city, but that makes it an easy city to get around by foot. It’s a very accessible city for study abroad students.

What brought you back to Melbourne to live and work after graduation?
When I graduated, I knew I wanted to return to Australia. My time studying abroad had given me that exposure to living abroad and I wanted to spend more time there as a professional. For my career, It was great to gain work experience at a university abroad. I’m so glad I went down this path or I might not have ended up at TEAN today!

Packing for study abroad is always a challenge and popular topic, as a frequent flyer – what insider tips do you have for someone packing for the semester?
I’ve become pretty good at packing light over the years since there have been so many times earlier on where I’ve overpacked. I took half of my closet and never touched the majority of it. You will hear the advice – pack everything you think you’ll need then take half of it – and it’s so true. My other advice is to pack articles of clothing you can mix and match to create different outfits to help reduce items. Also try to keep the shoe situation under control, they take up a lot of room. Bring a couple pairs that are super versatile (and comfortable).

If you were going to study abroad tomorrow on a TEAN program where would you go?
I’m biased, but I would study on one of our New Zealand programs. Since working with our TEAN New Zealand students, I’ve had the opportunity to travel to New Zealand several times and have visited all program locations. I also recently lived in New Zealand for a year based out of Auckland. I love the idea of going for a semester, joining a tramping club on campus and getting out into the beauty of New Zealand in my free time!

Kristen Jackson

Senior Program Manager

Kristen’s passion for study abroad began after her first trip overseas to Spain in high school and she has been a travel nut ever since. She is originally from Wisconsin, studied at the University of Minnesota for her undergraduate degree, and DePaul University in Chicago for graduate school. During her undergraduate years, she completed an internship in Sydney and knew she had to go back for a longer stay. She returned to Sydney to work and live for a year before moving back to Chicago. Kristen has nearly a decade experience in study abroad, and has worked on both on the provider side of the field and in the DePaul University and University of Minnesota study abroad offices. She loves to send students abroad as part of the TEAN team.

Pronouns: She/Her/Hers

Q&A

Where have you traveled and lived in Asia Pacific?
I lived and worked in Sydney for a year. I also had an internship in Sydney in college. I have also traveled to China, Singapore, Thailand, South Korea, Japan, and New Zealand.

Can you share some of the highlights or lessons from your time living abroad?
The biggest lesson I have learned from my time abroad is adaptability. Living in another country can really bring you out of your comfort zone and force you into situations where you have to go with the flow. I learned to embrace the differences of the different cultures I was experiencing rather than wishing I could have the same things/experiences I was used to back home in the U.S. I loved navigating my way around new places, getting lost and discovering the best places that I just stumbled upon because I was up for whatever came my way.

What are your recommendations for top places to check out in Sydney?
There are so many great suburbs that offer a little something different for everyone. I LOVE Bourke Street Bakery in Surry Hills, specifically their sausage rolls and lemon tart, but everything is amazing. I also recommend enjoying some of the northern beaches as they are much less crowded and gorgeous. People should also do the Manly to Spit Bridge walk as it is stunning!

What do you think makes Singapore an amazing place to study abroad?
Singapore is one of those hidden gems in Southeast Asia. I feel like it is a very misunderstood country as people think everything is just glass highrise buildings and everything is really expensive. There are actually some really great neighborhoods with lots of different cultures represented. Owning a car and buying an apartment are expensive, but for day to day life for a study abroad student, it’s a very affordable study abroad destination.

What is your advice for a student who is on the fence about studying abroad?
I would always tell students who were on the fence about studying abroad that they will never look back and say, I really wish I didn’t spend five months in Australia or wherever they are thinking about going. Studying abroad is such a life-changing experience and even if the first few weeks are tough, you learn so much about yourself and how well you can navigate the unknown.

Leslie Johnson

Program Manager

Leslie’s first experience living overseas was interning with a film company in London as part of her study abroad program. She decided to continue her international adventure by living in New Zealand for a year after college and then teaching English in Japan. She has her Masters in International Education from SIT Graduate Institute and worked at University of Florida’s study abroad office before moving back to the Midwest. Now with TEAN in Chicago, she loves being able to help send students to Australia…a country that holds a special place in her heart as her grandmother is from Tasmania!

Pronouns: She/Her/Hers

Q&A

What makes TEAN unique in your opinion?
All of the staff are so passionate about their work and everyone has either traveled, lived, worked or studied in our locations, so everyone brings so much personal experience and knowledge to the table.

What is the best part of your job?
I’ve always enjoyed working with students! A lot of the students I work with are much more confident and resourceful than I was in college. Studying abroad made a huge impact on my life and I love having the opportunity to help students make their dreams realities. It’s also wonderful to hear from students when they return!

What should be on the bucket list for those traveling to New Zealand?
I love adventure activities, so I was super excited to try skydiving, bungee jumping and zorbing (you roll down a hill in a big hamster ball!). I understand that it might not be for everyone, but hiking around the area alone is still an amazing experience. Everywhere you go is beautiful!

What is your advice to those nervous to travel abroad?
I had never been out of the country before I studied abroad, so I was definitely very nervous before going. I was also much more reserved and shy than I am now. I made it a goal to talk to a new person or try a new thing everyday and that slowly helped push me out of my comfort zone and helped me become a more confident person.

If you could participate in any one of TEAN’s programs tomorrow, where would you go?
I’ve still never been to Thailand and I think our Tourism, Ethnic Identity and Heritage in Thailand program sounds like a really interesting topic, so that’s where I’d go!

Allison Kelley

Assistant Program Manager

Allison is a University of Michigan alum who is now based in Chicago. She interned abroad in France the summer after her junior year, where she fell in love with international education and the joys and challenges of traveling. When given the choice she always chooses the window seat. Allison feels lucky to be able to help TEAN students expand their worldview through their own adventures overseas.

Pronouns: She/Her/Hers

Q&A

Explain a bit about your role at TEAN.
I work on several of our programs, helping advise students throughout the application process and prepare for their semester abroad. I am also on our custom programs team where I coordinate faculty-led programs.

How did your study abroad experience lead to you working at TEAN?
Between working at my school and working closely with my advisors before going abroad, I realized that I really enjoyed interacting with students and wanted to help other people experience the immense personal growth and independence that comes from traveling internationally. TEAN was the perfect fit in terms of its mission and structure, and I’m so happy to have ended up here!

What advice do you give to a student who wants to study abroad but has no idea where they should go?
I think the biggest question you should ask yourself is what you want to gain from the experience. Have you been studying a language your whole life and want an opportunity to use it? Do you want to experience a culture that is completely opposite from how you grew up? Do you want to be surrounded by the hustle and bustle of a big city or do you want to feel like a part of the community in a small town? Starting with these kinds of questions will help narrow down the list.

What makes TEAN HQ in Chicago a great place to work?
The TEAN office has a very positive atmosphere and is filled with people who are passionate about what they do. I look forward to working alongside my colleagues each day! Our office dog, Kora, is also a great addition to the team, and loves to visit our desks or join us in meetings.

What do you like to do in your free time?
Besides traveling, I love spending afternoons in coffee shops, going to concerts and virtually exploring the world on Google Earth street view! My goal this year is to be able to locate every country on a map.

Molly Laycob

Assistant Program Manager

Molly’s first international travel experience was when she studied abroad in Valencia, Spain for a semester in college. While there, she completed a Global Pathways Certificate that allowed her to research the relationship between sustainability and studying abroad. Molly completed her undergraduate degree at Florida State University in environmental studies and international affairs and then moved back to her hometown to complete a masters degree in sustainability at Saint Louis University. While getting her masters degree, Molly checked off a travel bucket list item when she traveled to Israel while also completing classwork on the country’s sustainability initiatives. Molly’s passion for inspiring others to study abroad while living their life in a sustainable manner led her to Chicago where she now works in the TEAN office.

Pronouns: She/Her/Hers

Q&A

What inspired you to pursue your masters degree in Sustainability?
My mom instilled me in from an extremely young age that the natural environment, along with all of the wild species that call it home, are the most important pieces to our ecosystem and that we should respect them deeply. Thankfully, after an academic career based around environmental science, one buzzword kept coming back into my life that encompassed everything that I stood for – sustainability – and I jumped at the opportunity to pursue a masters degree in a field that combines the preservation of our natural environment while also factoring in the needs of human beings.

In what ways is study abroad tied to sustainability?
Studying abroad gives students an opportunity to live their life in an environment which differs from the one in which they were raised. Some students may find themselves in situations where they are very pleased with the pro-environmental initiatives in their host country…or shocked by the lack of. It is an opportunity to understand the reasonings behind the host country’s practices and either take those green initiatives back home with them or to educate yourself more on the obstacles that the host country is facing that perhaps is keeping them from taking their next steps towards a sustainable future.

What are some small and big ways students can Choose Earth while abroad?
The beauty of sustainability is that small-scale efforts are the building blocks to large-scale changes and there are plenty of ways that students can make green choices while studying abroad including; choosing public transportation or walking, using reusable water bottles, grocery bags and utensils instead of single-use items, turning off lights, air conditioning and electrical appliances while not in your housing, making an effort to eat locally-produced foods that are in-season and taking your own reusable food container when ordering food to go, offsetting your airline carbon credits and ensure that any animal or nature preserve visits outside of TEAN’s planned activities are legitimately ethically sound places and not tourist traps that harm animals or the natural environment – do research online and ask around.

What is your favorite travel quote?
“Take only memories, leave only footprints” is a quote that I live by while traveling. To me, fully taking in and appreciating a moment so that I have a solid memory of a trip is more important than any picture or souvenir. It is important to not leave any human impressions on the natural environment that you explore while abroad so future generations of all species can live in harmony with the land.

If you were going to study on a TEAN program tomorrow, where would you go?
I would definitely choose one of the New Zealand programs. I have a huge admiration for the country’s sustainability initiatives and how they are moving at such a fast rate towards cutting their carbon footprint – they are a great example for other countries to follow! I also want to experience its spectacular natural settings and landscapes.

Kate McSurley

Senior Program Manager

Kate first traveled abroad as a participant of TEAN, studying in Australia at the University of Queensland. Her time overseas allowed her to examine English literature from a fresh, new angle and have a proper introduction to Australian literature. Before joining TEAN, Kate also served as a National Admissions Advisor for a fashion & interior design college as well as a technical writer for a sport technology company. Kate holds a BA in English/Communications from Saint Xavier University and earned her M.A. in English at DePaul University, both in Chicago. Since her time at UQ, she has continued her travels throughout Europe and the U.S., but she will always have a soft spot for Australia.

Pronouns: She/Her/Hers

Q&A

What is your favorite part of working with students?
For me, I love the first call with a student who has decided to take the leap and study abroad. They know they want to do it, but the idea of checking off all the steps is overwhelming, scary and seemingly impossible. When they realize we are committed to making this easy for them and I hear that sense of relief at the end of our chat, it always reminds me why I love what I do.

Why should students consider studying abroad in Australia?
Some students underestimate the complexity of Australia and don’t realize that it has vastly different locations and environments, similar to the unique cities and environments you can experience across the U.S. Even though the country may at first seem relatively similar to the U.S. compared to other study abroad destination, studying in Australia certainly doesn’t mean you up on the opportunity to participate in a wide variety of cultural and outdoor experiences. Here students can access rainforests, reefs, deserts, wildlife, cities and dramatically different landscapes, all without having to cross international borders.

As a TEAN alum and now employee, what do you think makes TEAN unique?
Everyone at TEAN is completely committed to encouraging study abroad experiences. It really is more than a job, it’s a lifestyle. As a student, I was taken aback by the level of support and service I received from TEAN staff. Now, I understand the sense of responsibility to ease the burden and shorten the hurdles for our students because there is so much value to studying abroad. We truly believe in what we do.

Where did you study abroad?
After first considering Melbourne for its prestigious reputation and quirky cafe culture, I switched to the University of Queensland in St. Lucia, right outside of Brisbane. I realized I might have a better chance of warm weather for my entire program if I headed for the Sunshine State. Now having traveled to both, I’m confident I would have been happy in either location, but UQ’s campus was the perfect escape from the harsh midwestern winters I was used to in Chicago. I really fell into the laidback Brisbane lifestyle more than anything and quickly understood it’s much more than just great weather. It’s a perfect city for international students because it has the right balance of culture, sport and access to adventure. The twisting Brisbane River gives you front door ferry service to very unique neighborhoods all with their own character and style. The ocean is within easy reach for a weekend jaunt (but spending a night at the manmade beaches of South Bank can be just as breathtaking). The views from Mt. Coot-tha are surreal, especially at sunset, and the city’s a great place for students who want to enjoy both city life and exploring the great outdoors. Brisbane lets you have it all.

Dan O’Brien

Regional Director

Dan’s interest in people, places, and cultures started at age 13 when his grandfather took him to Austria for a week-long stay. Since that time, Dan has traveled to more than 25 countries, and has more than 16 years experience in education abroad. Dan has a Master of Arts in Intercultural and International Management from the School for International Training. He studied for a semester at the Universidad de Sevilla as an undergraduate student and as a graduate student served as a group leader for the Experiment in International Living – Spain. Dan is passionate about the power of education abroad and the global competencies it provides students.

Q&A

What is your role? Tell us a little about what you do at TEAN?
I serve TEAN as Regional Director and my main duties include maintaining, developing and enhancing TEAN partnership as well as promoting TEAN study abroad and internship programs at campus events such as study abroad fairs and orientations. I have a 13 state region therefore I travel quite often in the fall, the busiest time for our team, as the majority of students study abroad in the Spring semester.

How did you come to work in the field and what path led you to your current role?
My study abroad experience was the main factor in leading me to the field. When I returned from my semester abroad I met a graduate student who was working on her practicum and capstone at my university. I applied to the School for International Training in Vermont and was accepted into the program. After the on-campus portion of my program I did my practicum and capstone at the University of North Dakota. From that experience I stayed on to serve as Study Abroad Coordinator – a perfect first professional job in Education Abroad. From there I moved to Virginia Tech for a position in Education Abroad and had several staff reporting to me. After two and a half years in that role I transitioned to a major international education organization where I served for over 9 years. Those experiences finally led me to TEAN where I now serve as Regional Director.

Where have you been in Asia Pacific and what have been some highlights?
I’ve been to Australia, New Zealand, Singapore, Malaysia, Hong Kong, China, and South Korea. I always enjoy meeting new people and learning about the culture(s) of the host country. With that in mind, a few highlights include visiting The Great Wall of China, hiking through the Baku National Forest in Borneo, experimental food tasting in South Korea, visiting marae in New Zealand, attending a football (rugby) match in Auckland, dining at the Sydney Sky tower, and surfing off the shores of the sunshine coast of Australia.

Why would you encourage a student to consider studying abroad in Asia Pacific?
Apart from showcasing unique cultures, food, and languages, the Asia-Pacific region boasts some of the highest quality education in the world. Many of TEAN’s partners are ranked in the top 500 worldwide and students from all majors, from accounting to zoology, can study/intern in this region of the world. Additionally, I often remind students how far away that region is from the U.S. and as a student it’s the perfect time to go. Much of Europe can be seen in just a couple of weeks while on vacation but the Asia-Pacific region is too big for just a 2 week visit. In order to get a full appreciation of what those countries have to offer a full semester or internship program is recommended.

What is your favorite part of your job?
Meeting students at events who think they are unable to participate in education abroad, whether it’s curriculum concerns or financial worries, then advising and guiding them to programs that meet their academic, professional, and financial needs. I also enjoy working with institutional partners to develop strategic programming for their institution.

Photo of TEAN Staff Katie Rotherham

Katie Rotherham

Program Manager

Katie is an Australian who has been working and traveling abroad for the last four years. She graduated with a Bachelor of Communications from Bond University where she grew up on the Gold Coast, Australia. She fell in love with travel when she left Oz shortly after graduation to work as an au pair traveling throughout the United States, Caribbean Islands, United Kingdom and Europe. It was after this that Katie found her passion for international education, working for a charity based in New York City, promoting educational exchange between the U.S. and Australia. Katie has since joined TEAN and is excited to share her unique travel experiences with students and inspire them to be curious and live globally, but also share the many special things she loves about her home country.

Pronouns: She/Her/Hers

Q&A

What should be on every student’s bucket list while studying abroad on the Gold Coast?
If you’re up for a little adventure, I definitely recommend visiting the Currumbin Rock Pools and/or Cougal Cascade. (You will need to find a friend with a car – they’re a 30- to 40-minute drive by car from Broadbeach!) Both locations are on the southern end of the coast but more inland via a scenic, winding road. The Currumbin Rock Pools are popular watering holes that are usually busy with both locals and tourists who know about the area. A few kilometers down the road is Cougal Cascade, another group of natural swimming holes and waterfalls that are a little less busy. Here you will find it’s mostly locals hanging out for the day exploring the different pools and having picnics. It’s one of my favorite things to do when home and the perfect day trip on the Gold Coast if you’re looking to get away from the high rises!

Why should students consider studying abroad in Australia?
Australia is home to some of the world’s most beautiful beaches, sprawling nature reserves, interesting animals and top universities, not to mention friendly people, delicious food and countless outdoorsy activities that are super affordable or even free! It’s truly got something special for everyone and is an easier transition than other destinations if you’re looking for a study abroad experience where you can learn about another culture but not have to speak another language.

If you were going to study on a TEAN program tomorrow, where would you go?
Ooooh, tough question. Vietnam has been on the top of my list of places to travel so I would probably choose to do an internship program teaching English there. I think it would be awesome to go and work with the local communities and learn about their vibrant culture and extraordinary cuisine. I also love that this program assigns students a Vietnamese buddy to help you feel at home and show you the ins and outs of living like a local during your study abroad.

What is the biggest difference you have noticed living in Australia and the U.S.?
People are often surprised at the amount of tiny differences that you think wouldn’t matter but are sometimes surprisingly hard to get a grasp on, like writing dates backward and using the metric system or talking about temperature in Fahrenheit.

Brynne Shannon

Program Manager

Brynne’s first experience overseas was when she studied abroad with TEAN in Thailand. Captivated by experiencing a different way of life, she decided to go back and spend the year after graduation teaching English in a rural Northern Thai town. After the experience of a lifetime, she became hooked on the love of travel and international education and landed her dream job working for TEAN HQ in Chicago.

Pronouns: She/Her/Hers

Q&A

Where did you study abroad?
I studied abroad in Chiang Mai, Thailand, with TEAN. I wanted to go as far away as I could and experience something totally different than what I had grown up with. I had always been drawn to Asia, and after some research I decided that Thailand was the perfect place for me. I also lived in Lampang, Thailand upon graduating and I’ve traveled to Laos, Vietnam, Cambodia, Myanmar, Malaysia and Indonesia.

What inspired you to teach abroad?
I came back from my semester abroad feeling like my time in Thailand wasn’t finished. I knew I wanted to go back to Thailand after I graduated and the more I spoke to people who had taught English abroad the more I knew it was a good fit for me. I wanted to challenge myself and have an even more culturally immersive experience the second go around, and I also wanted to give something back to a country I fell in love with while studying abroad since it had given so much to me.

What makes Thailand a great place to study abroad?
Thailand is great because it forces students to step out of their comfort zone and learn more about the world and themselves as individuals. Not only are you experiencing a new culture, but you’re learning a new language, alphabet, cuisine, social norms, interactions, ways of life, etc. It seriously puts things into perspective. Thai people are some of the kindest and welcoming people you will ever meet – hands down. They make the experience so special and you can learn so much from them. Living in Thailand teaches you to slow down and enjoy what’s happening in the now and be thankful for what you have and who’s around you.

What should be on every student’s bucket list for a study abroad semester in Thailand?
A hike up to Wat Palad. This temple is on the way to the more famous Wat Doi Suthep, which sits on top of a mountain, but Wat Palad is tucked away in the forest surrounded by trees and a rushing waterfall during the rainy season. Students can hike up to the temple from their housing or hire a songteow to take them up the mountain. It is one of my favorite places in the world because of how quiet and serene it is. To me, it captures the essence of what Buddhism is all about. You can sit on the rocks and dip your toes in the waterfall while looking out at the spectacular view of the city that peeks out between the trees.

What is your favorite travel quote?
It’s not necessarily a travel quote, but one of my favorite Thai expressions I learned was “mai long, mai rue” which means “If you never try, you never know”. It inspired me to just say yes to everything and go for things even if I didn’t know what the outcome would be.

Jessie Shen

Accountant

Jessie joined TEAN after graduating from the University of Illinois Chicago with a bachelor’s degree in Accounting. While in University she spent a summer studying in Italy, focusing on the study of art and architecture during the Renaissance. Her first international experience was during childhood, spending her summers in Taiwan visiting her family. She is excited to be a part of TEAN and continues to pursue international experiences.

Chris Shepherd

Director and Co-Founder

Chris has been the Director for the U.S. operations since 1995 and co-founded The Education Abroad Network. He has lived abroad in Australia three times and has traveled extensively throughout Australia, New Zealand, Asia and Africa. He is a graduate of the University of Notre Dame and a member of NAFSA and The Forum on Education Abroad.

Pronouns: He/Him/His

Q&A

How did TEAN get its start?
Sean Lennon and I started the organization in 1995 as we felt many of the current study abroad programs were too rigid and did not cater to the needs of individual students. At the time we were both working for an Australian university so we met lots of students that substantiated that view which provided us the impetus to move forward. We really wanted to help each and every student maximize their time abroad. You can read more about our story here.

What do you consider some of the major milestones for the company over the last 20+ years?
We do not get too caught up in numbers, but reaching our 20th anniversary in 2015 was special. The 20 year milestone itself was great, but the 20 for 20 Scholarship Campaign we hosted around the celebration made it even better. Our partners supported us with more than $150,000 in special scholarship funds to award in honor of the anniversary and we also awarded our first full ride scholarship from TEAN.

What do you think has helped make TEAN successful as it has grown?
We have been successful as we have maintained our personalized approach to each applicant. That is a key focus of our training program and we also ensure all staff have relevant experience in the countries where we offer programs. It is fine to be customer service oriented, but you also need the knowledge to really make a difference as a program advisor. Our staff are also able to become “experts” as we solely focus on the Asia Pacific region.

A few years ago your family had a “study abroad” experience, can you tell us more about that?
We were able to live in Sydney, Australia and do some fun family travel throughout the region. The absolute highlight was my four daughters were able to attend a public school together. It was wonderful for them to have their own study abroad experience and for my wife and I to see firsthand how that experience had such a positive impact on them. Professionally it was very rewarding to work more closely with our on-site staff and expand my own knowledge of our programs, partners and locations.

Why was it important for TEAN to adopt a new company core value of Choose Earth?
For the majority of Americans who can study abroad (and our own staff) they are among the most fortunate people on the planet. While our society has so many positive attributes we are also a very wasteful and entitled society. We feel study abroad is a good opportunity to introduce or reinforce a sustainable lifestyle as students can sometimes be more open to learning and growing as individuals while they are abroad. This is not necessarily easy as we are competing for our student’s attention on many levels, but we are up for the challenge!

Photo of TEAN staff Trisha Turner

Trisha Turner

Program Manager

Trisha’s first opportunity to travel outside the U.S. was after graduating from Indiana University when she was able to pursue her dream of living abroad by working at a resort in Bavaria, Germany. She spent two years traveling extensively across Europe and North Africa, solidifying her passion for experiencing other cultures and seeing more of the world. Trisha has a background in recruitment and previously worked for Disney on-campus recruitment organizing internships.

Pronouns: She/Her/Hers

Q&A

What led you to your current role at TEAN?
While in school, I participated in an internship with the Walt Disney Company. Based off that experience, I was able to return to Disney after graduation and joined their recruitment team for Internships & Programs. It was there that I realized my passion for advising and helping students make their professional dreams a reality. After various roles with the company, I accepted an opportunity to work at a resort in southern Germany and spent almost two years in Germany, traveling across Europe extensively. Upon returning to the States, I knew I wanted to combine my love for career advising with my passion for travel, and focused my career search on international education. This field continues to inspire me every day and I enjoy my interactions with students who dream of that life-changing experience of going abroad.

Why would you encourage a student to pursue an internship abroad?
An internship is crucial for professional success after graduation. Knowing how much my own internship benefitted me professionally, while also knowing how much living abroad encourages personal growth, I think it’s an incredible combination for a student. TEAN’s internships are totally hands-on and interns get the rare experience of receiving close mentorship from experts in the field. If an international internship sounds at all intimidating, I think that’s all the more reason to do it! Our internship program is designed to not only challenge a student, but support them at the same time. Students return home with a sense of confidence and tangible achievements that will stand out on job or graduate school applications.

If you were going to study on a TEAN program tomorrow, where would you go?
It’s hard to choose but New Zealand is toward the top of my list of places I haven’t been yet, so I think I’d have to choose the University of Otago. I love the idea of living on the South Island and seeing all that beautiful New Zealand has to offer. I’m also partial to old, sprawling university campuses and quintessential college towns. I think life in Dunedin would suit me well!

What is your favorite travel quote?
My all-time favorite line that I’ve always applied to my travel adventures is “and I will learn to love the skies I’m under,” from the Mumford and Sons song, Hopeless Wanderer. I mentally reference this line every time I find myself in a new place, because it’s such a great reminder that traveling isn’t always sunshine and roses — it can be tough. Maybe it takes a day or two to adjust to new surroundings, maybe months, and that’s okay! Choosing to love the skies I’m under and remembering why I made the decision to leave my comfort zone in the first place, helps me see the beauty of reveling in my current surroundings.

Josefina Vega

Regional Outreach Coordinator

Josefina graduated from UC, Irvine with a BA in English and minor in Literary Journalism. Her first experience overseas was when she studied abroad in England for her third year of university. Upon her return, she wanted to help other students go abroad too, so she became a Peer Advisor at UCI’s Study Abroad Center. This is where her passion for International Education grew and she decided to pursue it as a career. Originally from San Diego, her journey led her all the way to Chicago to work for TEAN. She is excited to continue to help send students on amazing adventures abroad with the TEAN team.

Pronouns: She/Her/Hers

John Yocum

Director of Enrollment

John studied Public Relations during his undergrad and Business Administration for his masters. Although he never studied abroad, he has a passion for travel and has spent time in several locations across Asia Pacific with TEAN. In his current role, John helps oversee all students traveling on TEAN programs. Prior to TEAN, John held roles in business development and education advisement.

Pronouns: He/Him/His

Q&A

What journey have you taken to arrive at your current role and working for TEAN?
An indirect one! It took me a while to find a field that interested me. Ultimately it was my passion for travel, restless nature, and a bit of luck that lead me to TEAN. After several years leading our Internship Programs, earning my Masters in Business Administration, learning our company’s processes and coming to know the team that I took on the role of Manager of Enrollment.

You work closely with the program team from our Chicago office, what makes this team unique?
The specialized knowledge base. I came from a different industry so was not aware that there were people who valued international education and travel so highly. All of the people that I work with are very well traveled, passionate, motivated, and most importantly, experts in the regions in which they manage programs.

For those who haven’t been to the TEAN Chicago office before, how would you describe the environment and setup?
This is the most difficult question, because you really just need to visit in-person to get a good feel for it. I would describe it as “An ideal place for international education enthusiasts to; collaborate, have fun, work hard, cook great lunches, relax in beanbags, participate in meetings on exercise work bikes, play tug of war with the office dog, and change lives.”

Why would you encourage a student to pursue an internship abroad?
An internship was once a point of differentiation. Nowadays, it has become an expectation. An international internship will truly stand out, especially if properly reflected upon so you can convey your experience to future employers. Equally important is an expanded network, personal and professional growth. An internship abroad will give you a greater sense of what it means to be a global citizen.

What have been some highlights or favorite moments from your travels?
Number one highlight is my first international flight, which happened to be 29 hours of travel to Perth, Australia (believe it or not). It got old about half way through but the anticipation and excitement was very memorable.

Overseas Staff

Helen Armitage

Resident Director - Queensland

Helen has been working in the field of International Education for more than 20 years. During her undergraduate degree at Griffith University, she started working in their international office on a part time basis. This became full time after she graduated with a Bachelors in Communications in 1998. Helen worked with study abroad; exchange; full degree and ELICOS students during this time.  Following her role at Griffith she lived in London, England for several years. After returning back to Australia she then worked in the International and Study Abroad teams at Bond University and was responsible for marketing and developing the study abroad and full degree programs in North America and Europe.  This role saw Helen travel extensively throughout these regions for many years. Helen has been the TEAN Queensland Resident Director since 2010 and is also the Program Manager for Full Degree applicants in Australia and New Zealand.

Q&A

What is your role at TEAN?
I am the Resident Director for Queensland and responsible for working with our in-country study abroad students in our schools across this state. My role is to ensure that all students are supported and mentored and experience cultural events relevant to their location. I am the study abroad “mom” to all of my groups and try to ensure they stay focused on their schooling and experience all that their location has to offer. I like to get them to see the value of their study abroad semester and how it will benefit them in the future. I am also the Full Degree Program Manager for TEAN. In this role I work with students who are interested in taking their entire degree program in Australia or New Zealand.

How did you come to this current role?
I have been working in International Education since 1995. I have been involved in the study abroad and international offices at both Griffith University and Bond University on the Gold Coast. While at Bond University I managed the study abroad program for North America and was responsible for building partnerships with programs and U.S. schools. I have travelled extensively through North America and have visited many of our partner schools. I started working with TEAN as the Queensland Resident Director in 2010.

What is your favorite part of your job?
Seeing students grow and become more independent during their semester. Watching students learn to problem solve issues and gain confidence to make decisions on their own. I enjoy getting to know the groups and each group are varied and unique. I like seeing them develop lifelong friendships amongst the groups and enjoy watching them have fun at the various cultural events I arrange. I have met some amazing students over the years, who I am still in touch with today.

How do you work with students who are interested in pursuing their full degree abroad?
I am their go to person from start to finish. I help them narrow down their university choices, submit applications and answer any questions they may have through the process.When offers come in, I then assist them to accept the best option for them and talk them through next steps. This includes who to contact about U.S loans and aid, how to apply for their visa and enrolment. Being in the same time zone as the schools here and it makes it easy for me to follow up. I also have lots of contacts that i can reach out to directly, so it saves them time and stress.

What are some top reasons a student should consider a full degree in Australia or New Zealand?
You will be pursuing a quality education at some of the world’s top ranked universities while enjoying a personalized education. Australia and New Zealand are desirable places to live and attract high quality professors from all over the world. You will also graduate with a competitive advantage – most people don’t study overseas and having an international qualification and living in another country puts you ahead of your peers who stay in the U.S. You will also have gained a new network of international contacts.

Photo of TEAN Staff Dharma Bendersky

Dharma Bendersky

Director of Operations - Australia

Born in Sydney, Dharma studied Environmental Sciences at the University of Wollongong where he lived with many study abroad students and formed life-long friendships. This led to a career in international education and travel, where he has worked for over 20 years at Australian universities, study abroad companies, and leading educational tours around Australia and Asia Pacific. A dual Australian/American citizen, he has lived in and traveled extensively throughout the U.S. and Europe, and is a keen surf and landscape photographer. Dharma has a passion for adventure and new experiences, and enjoys working for TEAN to help others have life-changing intercultural experiences that encourage personal and professional growth.

Q&A

What is your role at TEAN?
Director of Operations in Australia. I oversee all the programs and in-country staff.

What are some must-do activities for a first-time visitor to Sydney?
Doing the Coogee to Bondi Coastal Walk, visiting the Blue Mountains, taking a ferry on the harbor and simply enjoying a day spent at any of the city’s amazing beaches.

What is unique about an educational experience in Asia Pacific?
There’s a wide variety of locations and something for everyone. Want a big city? Sydney and Melbourne have you covered. Want to live near the beach? The Gold Coast, Newcastle or Wollongong are for you. Want to try something off the beaten path? Townsville or Perth are amazing. Want to live in paradise? Nothing beats Fiji. Want somewhere laid back and beautiful that has a lot to offer? Anywhere in New Zealand is a great idea. Want to experience Asian culture? Thailand or Singapore offer unique settings and experiences you can’t find anywhere else. TEAN’s partner universities in Asia Pacific also each have excellent education systems with world class academics and facilities, plus a wide variety of institutions and subjects to choose from.

What advice would you give a hesitant, nervous future traveler?
While it can be hard to leave your comfort zone, spending time abroad (regardless of if it’s just one week or an entire year) will change your life for the better. No one ever regrets spending time in another country and culture. As they say, travel is the only thing you can buy that makes you richer!

You mentioned that you have a passion for photography. What is the most photogenic city you’ve been to?
With its harbor and beaches, Sydney has lots of amazing opportunities to capture great scenic images. I also love Paris for its architecture and style.

Emma Black

Resident Assistant - Gold Coast

Emma has a passion for travel and spent three years backpacking all over the globe – including the UK, Europe and the US. Emma returned home to Australia to study at Griffith University, Gold Coast. After graduating with a Bachelor in Communications, she gained valuable experience in marketing, copywriting and public relations. Born and bred on the Gold Coast, Emma enjoys the beach and its relaxed lifestyle – and she likes sharing her love for the “Goldie” with all her students.

Q&A

What are some bucket list items for a semester on the Gold Coast?
A night of live music and great food at Miami Marketta, catching some waves at Burleigh Point, exploring the amazing waterfalls at Springbrook, and spending a lazy Sunday checking out the Village Markets for the best street food and boutique market stalls around.

What insider tips would you give to a student studying on the Gold Coast?
Firstly, I would recommend buying a cheap second hand bike (try Gumtree) and spending as much time as possible exploring the coastline. There are bike paths all along the Gold Coast’s famous beaches and cycling is the best way to get to know your new home, discover different places and become familiar with your surroundings. Secondly, I would encourage meeting as many “Aussies” as possible. They will show you the best places to go and all the local secrets.

What is your favorite TEAN cultural event on the Gold Coast?
My favorite cultural event is a rugby league football match. It’s awesome to see the students cheering on their adopted home team and getting swept up in the exciting atmosphere of a much loved Aussie sporting event, even though they haven’t learned any of the rules yet.

What are some of your favorite places to visit within Australia?
I love the buzz and beauty of Sydney and the amazing night life of Melbourne. Closer to home I enjoying making a day trip to Byron Bay for the bohemian vibe and delicious food, or heading north to Noosa for the beaches and unique shopping experiences.

Where have you traveled throughout Asia Pacific?
Being so close to Asia, I have been fortunate to travel to Bali many times as well as Japan – both to the hustle and bustle of Tokyo and to the pristine snowfields of Niseko. Australia offers some fantastic deals for traveling to Indonesia and I encourage our students to visit this region for a completely different perspective on life south of the Equator!

Laura Carroll

Resident Director - NSW

Born and raised in Southern California, Laura went to California State University Long Beach where she studied nutrition and public health. Before beginning a career in international education, Laura worked in hospitality and volunteered in health care clinics. She has always enjoyed working with people from all different backgrounds, which is why she loves now working with international students while based in Sydney! A travel lover, she finds experiencing other cultures a great privilege and appreciates seeing the beautiful differences of each place she visits. You can also find her regularly reading a good book, cooking, hiking, swimming and doing yoga. Moving to Sydney has been a wonderful learning experience for Laura, a fact that helps her further connect to students as she’s able to relate with all the highs, lows and countless discoveries that come with living and studying abroad.

Pronouns: She/Her/Hers

Q&A

What do you do for TEAN and what is the best part of your job?
I am the New South Wales Resident Director working with students who study in Sydney, Newcastle and Wollongong. The best part of my job is watching students grow throughout their study abroad experience!

What should be on every student’s bucket list for a semester in Australia?
There are so many things to pick from!! My absolute favorite thing I have done in Australia was go to Rottnest Island in Western Australia. It is one of the most beautiful places I’ve ever seen. There are no cars on the island, so you rent bikes and ride around beach hopping. There are amazing snorkeling spots, great beaches to lay out and the quokkas are the absolute cutest!

What are some must-do activities for every Sydney study abroad student?
Everyone should do the Coogee to Bondi Coastal Walk. If you do that and love it, then check out the Spit to Manly Coastal Walk. It’s a bit longer but so beautiful! You can also take the ferry to Manly Beach then, once you get to Manly Beach, walk up to Shelly Beach and go snorkeling. I also recommend heading to Newtown for some of the best vegan food around as well as great shopping and nightlife, wandering through Sydney’s amazing markets, like theGlebe and Marrickville markets, and seeing if there are any shows or concerts you’re interested in while you’re in Sydney – there are some really cool old theaters here!

Besides Sydney, what are some of your favorite places in Asia Pacific?
I loved Thailand for its culture – the people were so lovely, the food was amazing and seeing elephants is hard to beat! Of course, the beaches are gorgeous and I loved all the fun shopping too. I would highly recommend visiting Thailand while students are living in Australia. It’s very affordable and it’s so close!

What is the best meal (or food) you’ve had while traveling abroad?
When I was in Bali, I tried this jackfruit curry dish in Ubud. It was unbelievably delicious and the texture was amazing. This introduced me to cooking with jackfruit, which is now a weekly staple at my house. All the food in Bali was so fresh. I loved how you could buy tempe and tofu wrapped in banana leaves on the side of the road!

Euisoo Chang

Internship Coordinator - Seoul

Born and raised in Seoul, Euisoo knew he wanted to study abroad during college after he experienced traveling to Europe for the first time in high school. Euisoo graduated from SUNY Plattsburgh, majoring in Hospitality Management and participating in the National Student Exchange program in Hilo, Hawaii. After graduation, he went to Tokyo on a Working Holiday visa to discover different Asian cultures and fell in love with the country. He has now visited more than 30 countries and is still eager to explore more of the world! Before working in international education, he worked in hospitality in South Korea and Canada for five years.

Andrea Ciotti

Resident Assistant - Newcastle

Originally from Tampa, Florida, Andrea attended the University of Central Florida (UCF) in Orlando, where she graduated with a degree in business focusing on marketing and sports management. After working in the NFL and collegiate athletic departments doing marketing, event planning and community outreach, Andrea headed back to university working as a marketing coordinator for  UCF’s on-campus housing department. Always up for an adventure, Andrea lived in North Carolina, Florida and Pennsylvania before falling in love with an Australian and moving to Newcastle, where she has now resided for over five years. As an American abroad in Australia, she’s excited to share Newcastle’s beauty and unique experiences with TEAN students and serve as a bridge between the U.S. and Australia.

Alice Cooksey

Program Manager

Alice started her career in student services and the legal industry in the UK before embarking on a career in student services in Australia. She studied law and graduated from the University of Exeter in England in 2014. Her interest to work in the industry began with her thorough involvement in the organisation of LAMDA throughout her time in the UK. Alice also has experience teaching in both the UK and America and loves anything arts related. Alice loves to travel and has covered the majority of Europe, America, Canada, Australia and New Zealand. As a result of her travel experiences, Alice is a lover of languages and speaks English, Welsh and German.  She enjoys sharing her experiences and offering insight into the hidden gems of Australia in order for our students to get the best out of their study abroad and internship experiences.

Pronouns: She/Her/Hers

Q&A

What is your role at TEAN?
I manage our internship programs in Australia, New Zealand and Asia. I work as part of an incredible team and love to find each student the perfect internship opportunity to further their careers.

What are some of the top reasons why students should consider an internship abroad?
Personally, I interned abroad many years ago and my initial reasons for considering an internship were to broaden my experiences as well as gain exposure to a different culture. Along with developing a new skillset, getting introduced to the professional working world and personal growth, you also get to travel! I couldn’t agree more with the saying that travel is one of the only things you can buy that makes you richer. Following an internship abroad, you truly come back from your host country having had the most incredible experience as well as skills for your future career.

What advice can you give for interns to make the most of their time abroad?
I recommend for each intern to make the most of every opportunity that they are given. Time is a valuable thing, don’t waste it! There are so many different experiences and people that they can learn from in Australia, and it’s a great way to be exposed to different ideas, cultural influences and attitudes. The students that excel at their internships are real go getters and make sure that they are always willing to put their hands up for additional tasks. Showing willingness and dedication can lead to some really exciting opportunities and experiences.

What helps set up a student for a successful experience abroad?
A positive attitude and an enthusiasm for the work are the most important tools for success for an internship. Doing what is asked of you and showing an interest in the work will result in being rewarded with an overall positive experience. Initially tasks may seem minor to some students until they realize the overall requisites of each task or how the fit into the bigger picture for the company, but by doing them to the best of their ability and with a positive attitude, an intern will surely find themselves with more meaningful tasks down the line.

What are some of your favorite hidden gems in Sydney?
I love strolling from Chowder Bay to Taronga Zoo. This walk leads you along the coastline and goes past Bradley’s Head Amphitheatre where you can see a skyline view of Sydney’s buildings as well as the harbor. It’s best to do this walk in the afternoon and time it so that you get to the amphitheatre around dusk to see the sunset.

Abigail Cousins

Resident Assistant - Townsville

Abigail was born in the U.K. and has lived in Australia since she was seven years old. She moved to Townsville in 2016 to study, and is currently undertaking a Bachelor of Social Work at James Cook University. Abigail is very passionate about helping others settling into living in Townsville. She also loves to travel and explore new places, as well as to show others the amazing experiences and scenery that North Queensland has to offer.

Q&A

Tell us a little about what you do at TEAN.
My role at TEAN is to provide support for the students studying abroad at James Cook University (JCU). I’m a good source of information as I have lived in Townsville and attended JCU for years, so I know the area well! I attend cultural events with TEAN students and assist them however I can throughout their semester in Townsville.

What is your favorite spot in Townsville?
My favorite spot in Townsville is the Strand! There are several great places to have coffee, some delicious food or ice cream. It is also a lovely walk with a stunning view of the ocean and Magnetic Island.

What makes Townsville a great place to live and study?
Firstly, Townsville is full of very friendly and laid-back people, which will make settling in really quick and smooth. Secondly, both the students and lecturers are all very passionate and dedicated to making JCU the best it can be! Thirdly, there are some amazing places to visit around the region on your weekends. (And the weather is also incredible all throughout the year!)

If you were going to study abroad tomorrow on a TEAN program where would you go?
I would go to Ho Chi Minh City in Vietnam. Many people I know have visited Ho Chi Minh City before and rave about its culture, history and friendly people. I think the opportunity to immerse myself in Vietnamese culture would be incredible!

What are some of your favorite things to do in your free time?
I love going to the gym, going for walks along the Strand or hiking Castle Hill, going for brunch or coffee on the weekends, and exploring new places around Townsville.

Medusa Fang

Resident Director - Shanghai

Medusa is a native of Shanghai with over 13 years of experience in international education. Having obtained a Bachelor of Arts in English Language from Fudan University and a Master of Arts in Sociology from the University of Hong Kong, her academic background in international cultural exchange has provided a foundation for a career spent working with top-level universities and organizations from around the world. Prior to joining TEAN, Medusa complimented her work with international students by teaching university coursework in English and Chinese Culture and Folklore.

Pronouns: She/Her/Hers

Q&A

How did you come to work in International Education?
Right after my graduation from Fudan University, I started to work in international education at Fudan. I have been working on admission of international students for 13 years. My work at Fudan University was to provide general services to international students. Now I work with TEAN students and help them with everything in-country. I arrange cultural activities to help students get in touch with local people and engage them into local culture.

What about Chinese culture and life in Shanghai most surprises students when they arrive?
I think it is the food here. Near Fudan University, there are so many restaurants and street food that are so tasty and so cheap. I think Chinese people are really creative in making food. Just prepare your stomach, you will love it.

What is your favorite dish in Shanghai that you would encourage every student to try?
My favourite dish is sweet and sour boneless yellow fish. I have loved it ever since childhood. We will have it together during our orientation in the most famous Shanghai restaurant, Lv Bo Lang.

What are some of the not-to-be-missed bucket list items every study abroad student should check off their list during their semester abroad?
I would say trying to speak the local language and holding conversations with locals, eating all the types of food, making as many friends as possible, going to another city without the assistance of anyone and trying to make your way around.

What are some of your favorite Shanghai secret spots that you love but maybe are a bit off the beaten track?
Bus 49 goes through the most beautiful part of Shanghai. It connects the east Bund area with the west French concession area. The cost is only RMB 2 for a single trip. On the way, you can see most beautiful streets and architecture in Shanghai. Try to take the bus in different seasons to see great views.

Rachel Fenton

Resident Director - New Zealand

Rachel has an extensive background in international education student services, marketing and university relations. She spent several years living and working abroad first in Japan on the JET program, then in London, England and Guangzhou, China. On return to New Zealand, Rachel managed the study abroad and student exchange programs at Massey University; her alma mater where she was awarded degrees in Business Administration and Marketing. She is now working at the University of Auckland, as well as representing TEAN as the New Zealand Resident Director.

Allison Ferris

Resident Assistant - Christchurch

Originally from Canada, Allison graduated from the University of New Brunswick in 2010 with a BA and completed her Bachelor of Honors in Elementary Education with a concentration in Inclusion and Special Needs. After graduation, Allison moved to South Korea where she taught at English language academies for three years. In 2014, she moved to New Zealand as an international student, studying towards an MEd in Inclusive and Special Education, and after six months, began working with international students through the campus halls of residence. Allison has worked in international education in Christchurch, New Zealand for five years. She loves showing off new places in Christchurch and visiting pop-up shops, as well as assisting students in acclimatizing to New Zealand’s unique culture and way of life.

Pronouns: She/Her/Hers

Q&A

What are some of the common challenges students have to overcome to study in New Zealand?
Prioritizing why you are here versus all the activities you want to do – there’s so much to see, do and experience in New Zealand but it’s important to keep your focus on your studies as well! For making and maintaining relationships with Kiwis, many students find people here to be very friendly on a surface level but it takes more time to really invest in closer friendships.

Why should a student study abroad in Christchurch for the semester?
Christchurch is the most modern city in New Zealand with heaps of new buildings. It combines the best of a big city (second-biggest in the country) with the natural beauty of surf, ski and mountains. There’s also a very large cafe scene, vegan and vegetarian eateries, pop-up shops and more so there’s always some place new to try out.

Can you share some bucket list items for a semester in Christchurch?
A day at Sumner Beach with a walk up Godley Head and the flower track; Little High Eatery-a modern marketplace with eight different eateries including burgers, sushi and the most amazing milkshakes. Also visit Willowbank Wildlife Reserve, home to one of the country’s rescue and breeding programs for our most famous bird – the kiwi!

What is a must-see spot students need to visit in New Zealand?
Cape Reinga, at the top of the North Island, where you can see across the Pacific Ocean to understand just how far you have come and know that all the adventures lie just beneath your feet.

If you were going on a TEAN program leaving tomorrow, where would you go?
I would go to Seoul, South Korea. I used to teach English in Korea and have not been back for a long time. I would love to go during cherry blossom season (spring) to have the fresh vegetables and fruit and enjoy the divine flowers.

Dianne Fountaine-Cody

Resident Assistant - Palmerston North

Dianne first travelled to Japan on a student exchange in her twenties and was lucky enough to continue working at Massey University in various roles including the International Office for over fifteen years.  Dianne has travelled to more than sixty countries and has vast experience working with people from different cultural backgrounds in paid and volunteer roles.  Dianne and her family have hosted international students in their own home, some for short courses of several weeks to longer periods beyond a year from all over the world.  Dianne now works part-time from home, is a busy mum of a 4 & 8 year old and enjoys working with TEAN students.

Pronouns: She/Her/Hers

Lauren Gabell

Marketing Director & Thailand Summer Programs Director

Originally from Australia, Lauren’s passion for international education was ignited after studying abroad as an undergrad. Lauren has worked for the international offices at both Monash University and Deakin University, in Melbourne, Australia. At Deakin University she was responsible for developing the study abroad program, and marketing the university in Europe, North America and Thailand. Lauren joined TEAN in 2006 and has been involved with TEAN’s programs throughout Asia Pacific.

Pronouns: She/Her/Hers

Melissa Greenberg

Resident Assistant - Perth

Born and raised in Phoenix, Arizona, Melissa now calls Perth home after studying abroad at Curtin University and falling in love with Australia in 2015. Melissa graduated from Tulane University in New Orleans, Louisiana with degrees in sociology and musical cultures of the Gulf South but has found her passion in working with international students and helping make their experience abroad memorable and worthwhile. Mel’s love for adventure has taken her all around the world but most recently she has been spending her travels scuba diving and eating across southeast Asia… two of her favorite activities! Mel is always excited to share her love for Perth and show off the beautiful west coast (best coast!) to the students she works with.

Photo of TEAN Staff Ange Hart

Ange Hart

Resident Director - Melbourne

Ange’s love of people and traveling has taken her to parts of Southeast Asia, North, Central and South America, the U.K., Europe, some South Pacific islands, and around much of the huge, gorgeous continent of Australia. A native Melbournian, she feels lucky to call this vibrant, eclectic city her home and get to show her off to her study abroad friends. When she’s not showing people around Melbourne, she is busy dancing, hosting events, being silly on stage or taking adults through deep, emotional processes to re-find their power. She believes that life is full of magic if we just breathe it in, and she chooses to do just that!

Joshua Horrell Profile Picture

Josh Horrell

Resident Assistant - Auckland

Joshua’s appetite for international education and adventure was first discovered during his gap year in England where he worked at a prep school in Sussex. Since then the Wellington native has undertaken a semester abroad in Uppsala, Sweden as well as an internship in Shanghai. All of these experiences have given him the ability to recognize the perspective of an exchange student and the various opportunities/challenges one might face. He also loves to show off Auckland to those lucky enough to visit it!

Sean Lennon

Director and Co-Founder

Sean is TEAN’s Director and Co-founder and has lived in Perth, Australia since 1993. Upon arriving in Australia, Sean worked with international students attending the University of Notre Dame Australia in Fremantle. Other previous experience includes senior roles within the human resources consulting industry in both Australia and the U.S. He earned a BA and MSA from the University of Notre Dame (Indiana), and is member of NAFSA, The Forum on Education Abroad, AMCHAM (Australia, New Zealand, Korea and China) and AustCham Korea.

Pronouns: He/Him/His

On Lee Lau

Resident Assistant - Dunedin

On Lee grew up in San Francisco and found her passion for botany and conservation by exploring the Redwood forests in nearby parks. Traveling and studying abroad became an important part of her education as she began traveling extensively throughout the West Coast, which included a summer working in Alaska, and studied abroad in Costa Rica during her time at Reed College in Oregon. She also spent a field season in central Brazil meeting the locals and measuring tropical trees for her Masters research at North Carolina State University. She coordinated an internship program connecting college students with summer opportunities in the US National Parks before moving to New Zealand in 2013. She loves sharing and facilitating adventures in and around Dunedin with TEAN students.

Pronouns: She/Her/Hers

Q&A

What is your role at TEAN?
I’m a Resident Assistant based out of Dunedin, New Zealand. I look after students that study abroad at the University of Otago and help introduce students to New Zealand culture during TEAN Orientations as well as throughout the semester.

What is the best part of your job?
The best part for me is planning group events to do things most students otherwise wouldn’t know about or have the budget to do on their own. I love seeing how newly arrived students react when they walk up to an amazing vista – like in the Otago Peninsula or Queenstown or Milford Sound – that perfectly encapsulates the natural beauty of New Zealand. It’s also fun to see how excited students are to see the All Blacks vs Australia rugby match at our local stadium.

What makes Dunedin a great place to study abroad?
Dunedin is the only place I know where you can see albatross and penguin colonies in amazing nature reserves close to town – it really deserves its reputation as the wildlife capital of New Zealand. Students in Dunedin get the perks of being in a college town, in a place with a rich indigenous and immigrant history, and surrounded by green hills and wild beaches.

What should be on every student’s bucket list for a semester in New Zealand?
Every student in New Zealand should plan to do a Great Walk or at least a part of it. Great Walks are backpacking or boating trails that go through New Zealand’s National Parks managed by the Department of Conservation. I also recommend taking the time to watch kapa haka groups that often perform during community events, and learning about Maori history and culture.

What places would you recommend to someone visiting New Zealand?
I’m a big fan of Te Anau. The town is right near the start of the Kepler Track and is the closest town to Milford Sound. Te Anau tends to have less people compared to Queenstown or Wanaka, but it still has great restaurants and cafes, and a year-round boat tour to otherworldly glow worm caves on the opposite side of the lake.

Minhee Lee

Student Service Manager - Seoul

A Seoul native, Minhee graduated with a BA in English Language and Literature in Korea. After college, she did an international internship program sponsored by the Korean government that began in San Francisco. This life-changing experience that helped her learn how to interact and communicate with people from all different countries and cultures. Outside of work, she likes exploring different cafes, browsing through vintage shops, and seeking worldwide adventures. She has visited19 countries, 60+ cities, and is planning plenty of future travels!

Photo of TEAN Staff Aleisha Lord

Aleisha Lord

Resident Assistant - Dunedin

Studying economics and languages at the University of Otago, Aleisha has had many opportunities to travel and study abroad, visiting the United States, Chile, Argentina and several European countries. Most recently, she spent six months at the Sorbonne in Paris, working towards her Masters in French. Aleisha was born and raised in Dunedin, a city she adores. She loves sharing the history and culture of Dunedin and New Zealand with others. As a TEAN Resident Assistant, she looks forward to welcoming students to Dunedin, helping them get the most from their study abroad experience. She also works at the Otago Museum, hosting sleepover groups who come to experience their very own Night at the Museum!

Q&A

What is something unique to Dunedin that every student must experience?
The Vogel Street Warehouse Precinct is such a cool part of town to explore. I can’t recommend it enough to visiting students. What used to be the industrial center of town is now a vibrant urban area. Its beautiful Victorian buildings are covered with local street art, and you will find a great selection of cafes and restaurants there, including Good Good, which is a must-try burger experience.

What should be on every student’s bucket list for a semester in New Zealand?
Every student coming to New Zealand needs to visit Central Otago. It doesn’t matter whether it’s winter or summer or somewhere in between, the region is always beautiful and fresh. Central Otago has incredible scenery, with some of the highest mountains and deepest lakes in the country. It’s really the perfect place to take in the stillness and pureness of New Zealand.

What are some hidden gems on the South Island?
The small town of Tekapo is a bit of a hidden gem. It’s nestled in a beautiful alpine region and is only about a three-hour drive from Dunedin. You can unwind in the local hot springs and watch the stars as they appear at night. Definitely the best place I know for stargazing!

What are your tips for students feeling homesick?
If I am ever feeling homesick, I get in touch with a friend or contact that I have made since I’ve been away and try to organize something a bit different to take my mind off things. Sometimes calling people back home to tell them that you miss them makes you miss them even more, but calling someone local and asking them if they want to visit a new place with you or come over to your flat and cook a new recipe is a great way to feel less alone and to remind yourself of the awesome journey you are on.

What makes TEAN unique in your opinion?
We are committed to helping students have the best experience that they can have while abroad, and we will help students find their way through any questions or issues, regardless of their size or complexity, that arise during their exchange. Also, our local staff are incredibly familiar with their cities and regions and are always able to share the best local knowledge with our students.

Photo of Andrea McKenna Brankin

Andrea McKenna Brankin

Resident Director - Singapore

Andrea is an American who has been living in Singapore for seven years. A professional journalist and yoga teacher by trade, Andrea writes about life in Singapore for local publications, blogs and websites and also teaches yoga to adults and kids around town. Her first stint as an expat was in London in 1993 when she was finishing her journalism studies at Boston University. She is married to a financial services executive and has one young daughter, who was born in Singapore. Andrea is a native of Mystic, Connecticut, but had been living in Chicago since 1995 before moving to Singapore in 2012. She is a former field hockey and rugby player, but now prefers walking around the beautiful and numerous Singapore parks. Local claim to fame: Andrea met the first female President of Singapore Halimah Yacob in 2017 for her volunteer work with a girls home. She is also featured in the book, Dear Ms. Expat, which details women’s expat lives in Singapore.

Q&A

What is your role at TEAN and what is the most rewarding part of your job?
I’m the Singapore Resident Director and responsible for welcoming students to Singapore for summer and semester programs. The most rewarding part is getting to know TEAN students, their views, mindsets and goals.

What are some of your favorite foods that you’ve discovered living in Singapore?
Curry chicken noodles, Hainanese chicken rice and nasi lemak (Malaysian-style coconut milk rice with toppings) are some of the most popular dishes in Singapore…everyone loves them!

What are some must-do activities for a first-time visitor to Singapore?
Visit Gardens By The Bay for the Supertrees Grove, Cloud Forest and Flower Dome. The billion-dollar park is incredible. Also, try out all the local food at hawker centres like La Pa Sat, Maxwell Street or Newton Food Centre.

Where else have you traveled in Asia Pacific and what have been some highlights from those travels?
I’ve been all over Southeast Asia as well as to Japan, India, Nepal and Australia. Borneo was very interesting staying with the Iban tribe, Nepal had beautiful trekking, and I love the beaches in Indonesia and Thailand. I also love the jungle and rice fields in Bali, while Japan is an amazingly beautiful country to visit with its stunning parks, gardens, forests and temples.

What is your favorite travel quote and why?
“Not all those who wander are lost” from Tolkien. I know who I am; I travel to learn, to grow and remember what my values are. It strengthens my character.

Duc Nguyen

Resident Director - Vietnam

Duc Nguyen was born and raised in Ho Chi Minh City, Vietnam. He graduated from RMIT University in Australia with Bachelor of Commerce in 2012 and Master of Business Administration in 2017. He enjoys soccer, basketball and woodworking. Duc is enthusiastic about embracing his own Vietnamese culture and sharing it with his international friends.

Yeseul Park

Resident Director - Busan

While studying Childcare and Family Counseling at Dong-eui University in Busan, Yeseul longed for new adventures outside of South Korea. This longing led her to travel to Australia, New Zealand, Singapore, the Philippines, and Indonesia. During her last year of university, Yeseul helped Thai exchange students discover more about Korean culture. Yeseul’s superpower is making everyone in any given situation feel comfortable with her friendliness and smile. Passionate about cultural exchange, she is excited to share her country and culture with TEAN students!

Nala Promtang Profile Picture

Nasorn (Nala) Promtang

Thailand Resident Coordinator

Originally from Bangkok, Nasorn, or Nala, first got her taste of studying abroad at 16 she went to Sydney for a summer English program. When she turned 18 she decided to follow her travel dreams and journeyed through Bali a la Eat, Pray, Love. Later, during a 6-month break in university, she travelled again to Bali, as well as Laos, Cambodia, Vietnam, Malaysia and Singapore, blogging about her experience in Thai as she went. Nala graduated from Chiang Mai University with a bachelor’s degree in philosophy and is now back in Bangkok, sharing her knowledge and enthusiasm for travel in the region with TEAN students.

Pronouns: She/Her/Hers

Q&A

What is your role at TEAN?
I’m the Thailand Resident Coordinator, and take care of students while they’re here, lead student events and help students to better understand Thai culture.

What is the best part of your job?
I love being able to connect with students and share with them the best of Thailand and Thai culture!

What do you think makes Chiang Mai a great place for students to study abroad?
Chiang Mai brings together a variety of people and backgrounds which makes it a unique place to stay. It also supports the ‘slow life’ lifestyle – people here are friendly, willing to help, and take time to relax and enjoy themselves. It’s hard to be stressed here! The best part about the city for me, however, is the food. Food here is cheap, freshly made, delicious and available any time of the day!

What local tips would you give to someone who is visiting Chiang Mai for the first time?
Relax and don’t plan your travels too much. Things always change and it’s better to go with the flow. When in doubt, this is Thailand, just smile your way out of a miscommunication or problem.

What is your favorite free activity to suggest to students in Chiang Mai?
Hiking up Doi Suthep in the early morning to see the sun rise and catching every free concert playing in Chiang Mai.

What has been a favorite memory from your travels in Asia?
Definitely my first time traveling alone in Bali using “Eat, Pray, Love” as a guidebook. I met a lot of cool people, had a chance to stay in a beautiful cabin in middle of rice fields and learned to scuba dive.

Xena Profile Picture

Xena Pulliam

Assistant Program Manager

Hailing from Knox, NY, Xena earned her BA in media and society from Hobart & William Smith Colleges where she also completed programs in English, aesthetics, environmental studies and leadership. During her junior year, she studied abroad in London and fell in love with the history, culture and countries she explored throughout Europe. She vowed to never stop traveling the world and has since lived on three different continents. Now based in Melbourne, Xena loves helping students discover the magic that she feels when exploring a new country. She also enjoys reading a good book on the beach, dabbling in creative writing and eating copious amounts of the delicious food that her partner (a chef!) makes.

Pronouns: She/Her/Hers

Q&A

What sparked your interest in studying abroad as an undergraduate?
My university was ranked as having the #1 study abroad program in the country by the Princeton Review for several years in a row so I don’t think there was ever any question on if I was going but where! I was most interested in hybrid programs that had an internship component since I knew that having an internship abroad would give me an advantage once I graduated and was applying for jobs.

What was the transition like moving from the U.S. to Australia?
Easier than you would think! I often think that living in Melbourne is like having the best parts of America and England (where I studied abroad) in one place. The people are lovely, the food is amazing, the weather is great and the accents are always a plus. I did find it a bit difficult to meet people at first, but once I started using things like Facebook Groups, apps and going to various meet-ups, it was like I couldn’t stop meeting people! Now I have a good group of people who I’ve surrounded myself with and Australia feels like a home away from home.

What advice would you give someone who is considering going abroad, but is apprehensive?
Our staff on the ground can help you with literally any situation you could possibly encounter and are happy to do so. There’s nothing that I enjoy more than helping students through the transition of living in Australia since it’s something I went through myself. We want you to love the country and cities as much as we do, so will go above and beyond to make sure that you’re safe, comfortable and having the time of your life!

What kind of value does having an international internship add to your resume?
Having an international internship gives you an advantage over other applicants when you’re applying for a job as you already have extensive experience working with people from different cultures who maybe speak different languages and who think differently than you do. Whatever company you apply with afterward then knows you like a good challenge since you went outside your comfort zone and moved to a new country all by yourself to gain professional experience. To this day, whenever I’ve had an employer look at my resume, my internship abroad is the first thing they ask about.

What one song belongs on your ‘study abroad soundtrack’ and why?
Over and Over by Ben Rector
TEAN Australia Internship Alum Anna Groom showed me the song before she left Australia and, I’m not going to lie, it made me extremely emotional that she was saying she would choose TEAN and Melbourne “over and over again.” I can’t hear that song without thinking about studying abroad and all the amazing students I’ve been able to help now because I would choose them over and over again too.

Shivani Rajan

Resident Assistant - Auckland

Shivani is an AUT University Communications graduate and spent a semester on exchange at Cardiff University. It’s a time still cherished very close to her heart. She loves the opportunity to work alongside international students, and is very passionate about the opportunities that come with studying abroad. Shivani welcomes TEAN students to Auckland and helps them not only learn about themselves but to also make the most of their learning opportunities while in New Zealand.

Pronouns: She/Her/Hers

Akisi Rokovucago

Resident Director - Fiji

Born and raised in Suva, Akisi studied Tourism and Management & Public Administration at the University of the South Pacific and has been using her degree ever since by working in the tourism industry. Passionate about travel and the local environment, Akisi loves sharing her knowledge with students to help you better understand Fiji’s culture and your experiences in the island nation.

Photo of Ashley Stewart

Ashley Stewart

Resident Assistant - Wellington

Born and raised on the South Island, Ashley studied at the University of Otago in Dunedin where he delved into the worlds of theatre, game design and media studies. While involved with the International Student Department during high school, he discovered a passion for storytelling and New Zealand culture so, following his studies, worked at the Otago Museum and as a Resident Assistant for TEAN in Dunedin. He loves showing new students and travelers from around the world how to make the most of this amazing country and its hidden secrets. He has recently made the move up to Wellington on the North Island, bringing with him his collection of stories, experiences, swords and classic Kiwi humour.

Q&A

What helps set up a student for a successful experience abroad?
An open mind. People in New Zealand love to help each other and we want you to enjoy your time here and understand why our little corner of the world is so special. There will be strange animals, phrases and food all around you and you’ll be able to appreciate it all more if you take it all in with enthusiasm and curiosity.

What makes New Zealand a great place to study or intern abroad?
Almost anywhere in New Zealand, you are only ten minutes away from wildlife or amazing vistas. It can be surprising to feel like you are miles away from civilization and then be back at work or school within the hour but that’s what makes it special. I can almost guarantee that every local has a hidden spot nearby that they like to visit for hiking, fishing, surfing or simply an isolated place with a gorgeous view.

What should every study abroad student have on their bucket list for a semester in New Zealand?
Watch the Lord of the Rings and then see how many locations from the movies you can find. It may take you around the country or to hidden spots around your local city that were carefully picked because of their wondrous feel.

What previous experiences have led to your current role?
Throughout high school, I could be found in the International Department talking with the students coming from around the world. I wanted to know what drove them to come to New Zealand because to me their home countries seemed so much more interesting. They gave me a perspective about their home and my own, and what made each one special, which then led me to start to explore the Pacific a bit more. My studies took me to the Otago Museum, where I shared the history and culture of New Zealand/Polynesia to people from across the world and the passion just hasn’t stopped. TEAN attracts some of the most interesting and driven students I have ever met, and it is an honor exploring my home country with them and helping them bring out their best selves.

What do you love about living in New Zealand?
The passion of the people living here. At my doorstep I can guarantee that there will be exotic birds that were on the brink of extinction only 20 years ago and are now flourishing in this region due to the rapid actions of New Zealanders. We may be small, but we make up for it with our drive and passion. Go to any game of rugby and you will see and feel the energy of thousands of fans celebrating our national sport. Or ask anybody about places to visit and they will tell you about hidden gems around the country ranging from golden beaches to glaciers that are sometimes only an hour away from the city center. With the exception of overnight delivery options from Amazon, there is very little that you can’t find in New Zealand.

Thomas Sullivan

Resident Assistant - Brisbane

Originally from Wisconsin, Thomas is currently pursuing his master’s degree at the University of Queensland. He is a graduate of Elmhurst College and studied abroad three times including a semester in Australia and a summer internship in New Zealand with TEAN! He previously completed an internship at the TEAN HQ in Chicago and now is our Brisbane Resident Assistant. He hopes his passion for learning about one’s self and exploring the world inspires all students he has the pleasure of meeting.

Q&A

What sparked your interest in studying and moving abroad?
I was always intrigued with other cultures and different ways of life. With that, I took every opportunity I could to experience learning and living in a different country. After my first study abroad experience at the University of Queensland, I could not get enough! It led me to go abroad two more times in undergrad and then make the decision to study for my postgraduate degree back in Australia.

What is unique about TEAN?
I have worked with other study abroad organizations and in several international offices, and I can confidently say that TEAN takes a catered approach for each student. The staff are here to guide you to make the best decision for you – becoming your friend along the way. We are here to help and have experiences similar to the students we serve!

What advice do you have for students returning from abroad?
Reverse culture shock is real. It can be a challenge returning from a place where you had more independence and getting back into the swing of things. However, you can use the skills and independence you learned while abroad and implement them into your life moving forward. People are going to ask you how your experience was and it will be hard to try to summarize such a large part of your life into a few words. Figure out what works best for you!

What one song belongs on your ‘study abroad soundtrack’ and why?
Perfect Places – Lorde. How I interpreted the song is that we can find bliss and happiness in whatever we want. When studying abroad, everyday can bring a new adventure. What becomes a ‘Perfect Place’ is really up to you!

What makes TEAN a great place to work?
The people. You’ll hear this a lot that the people make an organization great but TEAN is next level. Everyone is friends and cares about the common goal of improving the lives of students through international experiences.

Photo of TEAN Staff Jasmine Tait

Jasmine Tait

Resident Assistant - Gold Coast

Born in England, Jas moved to Melbourne at a young age where she loved all things school and sport. After receiving a scholarship to Bond University, Jas moved up to the Gold Coast and absolutely fell in love with it. During her time at Bond, she has participated in the Women’s AFL team, National Uni Games Touch Football team, Social Netball and committees such as the Freshman Council and Law Students’ Association, where she organises many student events. Jas also loves to get involved in community work and has done so by volunteering for the Bond Sony Foundation Children’s Holiday Camp, local sporting clubs and not-for-profit organisations such as the Brotherhood of St Laurence and Anglicare Australia. Currently, Jas is studying Law and Psychology and one of her greatest passions is meeting new people.

Eerik Tan

Resident Assistant - Singapore

Eerik is born and raised in Singapore and loves sharing his knowledge of the “little red dot” with others. He graduated with a Bachelor’s Degree in Real Estate and Facilities Management at Heriot watt Edinburgh. Eerik is currently a realtor with Orangetee in Singapore and has vast experience in helping expats from all over find suitable places to live. He enjoys sharing his knowledge and the values of the multi cultural Singapore with students. In his free time Eerik loves to paint and takes muay thai to keep fit.

Photo of TEAN Staff Bailey Wilson

Bailey Wilson

Resident Assistant - Sydney

Bailey studied abroad with TEAN at Griffith University in the Gold Coast. She fell in love with all things Australia and knew she would come back at some point to live for a longer period of time. Bailey is a graduate of Azusa Pacific University and now works with TEAN in Sydney. Although her heart will always be in her home state of Oklahoma, Bailey never wants to stop exploring and has traveled to over 24 countries! She has loved every minute of adventure, learning, and watching the sunrise on rooftops and shores all over the world.

Q&A

What are some of your favorite places to visit in Australia?
I’m lucky that I have now been able to call all of my favorite places in Australia from my study abroad experience home. During orientation, I LOVED Cairns. It is such a fun little town next to one of the most beautiful creations I have ever seen – the Great Barrier Reef. I also don’t think you can go to Australia without seeing the Sydney Opera House. It takes your breath away every time you visit and I could sit in the nearby Royal Botanic Garden for days. It was such a fun weekend trip during my time abroad.

What insider tips would you give to a student studying in Australia?
Pay attention at all times. It can be surprisingly easy to start to slack off in class since there are no pop quizzes, weekly tests, etc. Since there typically isn’t regular homework or quizzes, your final exam can be 80% of your grade (!) so it’s important to stay focused and active in class to be prepared for the final.

What is your favorite TEAN cultural event?
Definitely surfing. You cannot go to Australia and not at least try to catch a wave.
I also always enjoy the coffee and dessert catch-up opportunities. Seeing your TEAN friends that you may not have bumped into in a while and getting that comfort of home is always so refreshing.

If you were going to study abroad tomorrow on a TEAN program where would you go?
Anywhere in New Zealand’s South Island. All the programs are incredible – that is the best part about TEAN. We go above and beyond for students. No matter where you end up, your experience and cultural understanding will be one of a kind. I am honored to be part of the team that now delivers that experience.

What advice do you have for a student who wants to study in Australia, but is unsure what school or city within Australia would be the best fit?
One thing I love about the Australian study abroad options is that each university and city is different so anyone can find something suitable for their major, lifestyle preferences and budget. I recommend asking a TEAN alum about their firsthand experience and reaching out to TEAN staff with any questions you may have – no matter how small! Let them know what you plan to get out of the experience and they can help narrow down the perfect location for you. (That said, I can’t help but recommend the Gold Coast, Sydney and Cairns as I have lived in all three places and love them all!)

Directors

Russ Alexander

Director of Programs and Development

Russ was involved with the first group of US study abroad students to come to Australia in the late 1980s. He studied abroad as a high school student for a year in Tyler, Texas and a semester at Georgetown University in Washington DC. Russ graduated from the University of New South Wales in Sydney, where he also became the Associate Director for Study Abroad. Russ joined the Study Australia team in 2000 and now directs the programs in Asia and is responsible for the educational design elements of our Australian/South Pacific programs. Russ is based in Chicago.

Pronouns: He/Him/His

Q&A

What is your role at TEAN?
I am one of the Directors and co-owners of TEAN. Most of my main responsibilities sit in the development of our programs and the institutional relationships of our partner universities abroad.

What makes the Asia Pacific great for studying, interning and living abroad?
The diversity of the region stands out and for many Americans it still provides an option from the well-trodden study abroad pathways to Europe. This part of the world offers pretty much everything from the incredible natural beauty of New Zealand, the South Pacific and Australia through to the fascinating and welcoming cultures of Southeast Asia to the cutting edge technologies and dynamic cities of China and South Korea.

What is your favorite TEAN event?
My favorite event is our annual TEAN Fun Run that takes place at NAFSA (the largest International Education Conference in the world). The conference attracts around 10,000 attendees and is a blur of meetings, sessions and receptions. We decided 6 years ago that instead of holding another cocktail event like everyone else we would donate that money instead. We invited colleagues to show up to a 1K walk or 5K run through the city and we donate a sum to a different charity annually based on the number of participants. It’s a fun outdoorsy event that gets people out of the conference venue and does make a difference. In 5 years we have donated over $22,000 to charities as diverse as the Christchurch and Nepal Earthquake Appeals, a special Thai school for burmese refugees and an American charity that rehabilitates those affected by drug and alcohol.

What does TEAN’s core value Choose Earth mean to you?
That every single decision we make as individuals has an impact and a consequence. We have a responsibility to leave this place better than we found it. By making simple, informed decisions around our everyday actions, we can improve the lives of people we have never met by reducing global inequalities and fostering social justice and fairness, plus we can protect our planet for future generations by reducing our own environmental footprint.

How would you describe the TEAN Chicago office to someone who hasn’t been there before?
We are located in the Chicago downtown area of River North occupying an entire floor of an old red brick warehouse building. Our offices are open plan, creative spaces with our large wooden beamed ceilings a defining feature. Giant amoeba desks with plants growing from them, Thai day beds, bean bags, cycle desks and and an office dog attempt to create a relaxed, informal work space with a welcoming, youthful vibe. Communal areas like our kitchen and lounges add a family feel but mostly I hope we have a pleasant, friendly environment that fosters information sharing and efficiency through its design.

Lauren Gabell

Marketing Director & Thailand Summer Programs Director

Originally from Australia, Lauren’s passion for international education was ignited after studying abroad as an undergrad. Lauren has worked for the international offices at both Monash University and Deakin University, in Melbourne, Australia. At Deakin University she was responsible for developing the study abroad program, and marketing the university in Europe, North America and Thailand. Lauren joined TEAN in 2006 and has been involved with TEAN’s programs throughout Asia Pacific.

Pronouns: She/Her/Hers

Sean Lennon

Director and Co-Founder

Sean is TEAN’s Director and Co-founder and has lived in Perth, Australia since 1993. Upon arriving in Australia, Sean worked with international students attending the University of Notre Dame Australia in Fremantle. Other previous experience includes senior roles within the human resources consulting industry in both Australia and the U.S. He earned a BA and MSA from the University of Notre Dame (Indiana), and is member of NAFSA, The Forum on Education Abroad, AMCHAM (Australia, New Zealand, Korea and China) and AustCham Korea.

Pronouns: He/Him/His

Chris Shepherd

Director and Co-Founder

Chris has been the Director for the U.S. operations since 1995 and co-founded The Education Abroad Network. He has lived abroad in Australia three times and has traveled extensively throughout Australia, New Zealand, Asia and Africa. He is a graduate of the University of Notre Dame and a member of NAFSA and The Forum on Education Abroad.

Pronouns: He/Him/His

Q&A

How did TEAN get its start?
Sean Lennon and I started the organization in 1995 as we felt many of the current study abroad programs were too rigid and did not cater to the needs of individual students. At the time we were both working for an Australian university so we met lots of students that substantiated that view which provided us the impetus to move forward. We really wanted to help each and every student maximize their time abroad. You can read more about our story here.

What do you consider some of the major milestones for the company over the last 20+ years?
We do not get too caught up in numbers, but reaching our 20th anniversary in 2015 was special. The 20 year milestone itself was great, but the 20 for 20 Scholarship Campaign we hosted around the celebration made it even better. Our partners supported us with more than $150,000 in special scholarship funds to award in honor of the anniversary and we also awarded our first full ride scholarship from TEAN.

What do you think has helped make TEAN successful as it has grown?
We have been successful as we have maintained our personalized approach to each applicant. That is a key focus of our training program and we also ensure all staff have relevant experience in the countries where we offer programs. It is fine to be customer service oriented, but you also need the knowledge to really make a difference as a program advisor. Our staff are also able to become “experts” as we solely focus on the Asia Pacific region.

A few years ago your family had a “study abroad” experience, can you tell us more about that?
We were able to live in Sydney, Australia and do some fun family travel throughout the region. The absolute highlight was my four daughters were able to attend a public school together. It was wonderful for them to have their own study abroad experience and for my wife and I to see firsthand how that experience had such a positive impact on them. Professionally it was very rewarding to work more closely with our on-site staff and expand my own knowledge of our programs, partners and locations.

Why was it important for TEAN to adopt a new company core value of Choose Earth?
For the majority of Americans who can study abroad (and our own staff) they are among the most fortunate people on the planet. While our society has so many positive attributes we are also a very wasteful and entitled society. We feel study abroad is a good opportunity to introduce or reinforce a sustainable lifestyle as students can sometimes be more open to learning and growing as individuals while they are abroad. This is not necessarily easy as we are competing for our student’s attention on many levels, but we are up for the challenge!